Printerswtich does

Arjan van Driel's Avatar

Arjan van Driel

23 Dec, 2020 11:14 AM

Printer switch does not remember the set label type that I saved with the capture mode
As a result, the layout of the label is spread over several stickers and the font and barcode sheet is more than set.

is this a problem between FMButler and the Dymo label printer?

It is a dymo Labelwriter 400 and the version of FMButler PrinterSwitch is 3.0.9.0. Filemaker version 18.0.3 under Windows

  1. Support Staff 1 Posted by Support on 29 Dec, 2020 03:47 PM

    Support's Avatar

    Hi Arjan,

    Thank you for contacting us.
    We've seen problems with some Dymo printers in the past, but here is a test you can do. Please open the capture/restore example and capture a setup for you dymo. Then do a print. If the print still fails, then I'm afraid that you Dymo isn't fully supported by PrinterSwitch. If it works, then there is probably a small error in the script that you're using in your own application.

    Please let me know what the result of the test is.

    Kind regards,
    Jasper

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