PrinterSwitch un-permitted

Duncan's Avatar

Duncan

18 Nov, 2019 05:07 PM

Hi,

We got a new PC so we configured it and installed FileMaker v18.
The FileMaker worked fine.

We then installed the PrinterSwitch v3 (),which did show up in the
FileMaker -Edit -Preference... -Plug-in tab. But I was not able to 'check it'
and the 'Configure...' button is dimmed.

* I also un-install and re-install the PrinterSwitch via -Control Panel -Program and Features

Any idea?

Thanks.
* I also

  1. 1 Posted by Duncan on 18 Nov, 2019 05:16 PM

    Duncan's Avatar

    OK. Just did it on my own machine - I unchecked the PrinterSwitch in the Plug-in tag and now I can't check it again. How do I get it back?

    The time I unchecked it on the new PC is because I notice the PrinterSwitch does not work - it gives me error when calling one of the PrinterSwitch function and my thought
    was that this might reset the PrinterSwitch and get it to work (I believe I did that before).

    Anyway, How can I get it back to work?

  2. 2 Posted by Duncan on 18 Nov, 2019 05:27 PM

    Duncan's Avatar

    Additional info:
    The FileMaker files are served from FileMaker server.

  3. 3 Posted by Duncan on 25 Nov, 2019 02:35 PM

    Duncan's Avatar

    OK. Issue resolved by uninstall FileMaker, PrinterSwitch, and then re-install FileMaker and PrinterSwitch. Of cause, I don't dare to un-check it again.

  4. 4 Posted by Duncan on 06 Jan, 2020 08:18 PM

    Duncan's Avatar

    This thread can be closed. As mentioned above, it is resolved by uninstall/re-install.

  5. Support Staff 5 Posted by Support on 09 Jan, 2020 12:52 PM

    Support's Avatar

    Hi Duncan,

    Thank you for the feedback. I will close the thread.

  6. Support closed this discussion on 09 Jan, 2020 12:52 PM.

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