Bug or not bug ?

noel.dubau's Avatar


05 Apr, 2017 11:50 AM

Hello !
Smetimes ago I have bought your product and use it with pleasure ! I encountered a problem that week after installing a runtime solution on my new MacBool Pro running under Sierra : always a message saying that a path and a printer were required to create the pdf file.
And I just found the reason : the path was right but on this new machine I had not installed a printer ; after creating one the pdf was ok !
This isn't really a bug but your developers should look into this case and take it into account : no printer involves the generation of the PDF...
Have a good day and regards !
Noel Dubau

  1. Support Staff 1 Posted by Support on 05 Apr, 2017 01:53 PM

    Support's Avatar

    Hi Noel,

    Thank you for the feedback!

    We know this. It's the way it works. If you select a random printer and add an output path, you'll get a PDF. We did this so the same code can be used for Windows and Mac computers.
    But we'll see if we can improve this in a future version.

    Kind regards,

  2. Support closed this discussion on 06 Apr, 2017 08:07 AM.

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