Plugin Crashing

Jason Tallman's Avatar

Jason Tallman

19 Sep, 2016 03:32 PM

PrinterSwitch is causing Filemaker 15 to crash on my customers Windows computers. The machines are running Windows 7. I have attached a screen shot of the error.

  1. 1 Posted by Steve Wright on 20 Sep, 2016 04:20 PM

    Steve Wright's Avatar

    HI Jason,

    Do you use capture and restore functionality?

    If so, during the capture stage, when the print preferences dialog is shown, have your user click into the print properties next to the printer name (and sometimes into multiple tabs of that) without doing anything, then give it a try.

    There appears to be an issue whereby the captured data can sometimes differ (depending on printers / drivers etc) between not clicking properties and doing so. One variant of the captured data works ok (after opening properties) whilst the other crashes FileMaker.

    P.S I'm not affiliated with myFMButler..

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