Network Printer

Cathy Evans's Avatar

Cathy Evans

03 Jan, 2013 02:09 PM

My list of printers is as below and 99% of the time I want to print to \APOLLO\SHARP MX-4500N PCL6 but when I try to Define Settings I get error message asking me to Select Printer first. If I select anything not on network I can define the settings
I am running Filemaker 11 with Windows 7.
Thanks

PrinterSwitch PDF Printer
Send To OneNote 2010
Opera_PDFPrinter
Microsoft XPS Document Writer
Fax
CutePDF Writer
\APOLLO\SHARP MX-5112N PCL6 \APOLLO\SHARP MX-4500N PCL6 \MICHELLE080512\Brother QL-560 LE \APOLLO\Kyocera FS-2100DN KX

  1. Support Staff 1 Posted by koen on 03 Jan, 2013 02:29 PM

    koen's Avatar

    Dear Cathy,

    Network printers and especially PCL 6 printers can cause a lot of issues.
    Install the printer driver locally, solves the issue in most of the cases.

    I hope this helps to solve your problem.

    Best regards,

    Koen

  2. 2 Posted by Dennis Allen on 09 Apr, 2014 04:23 PM

    Dennis Allen's Avatar

    Having the exact same problem in Filemaker 12 and stupid new corporate policies don't allow for local hookups to network printers, "assures everyone has the correct and updated driver". but I digress, has anything changed in the year+ since Cathy's original post?

  3. Support Staff 3 Posted by Support on 10 Apr, 2014 09:49 AM

    Support's Avatar

    Hi Dennis,

    We did a maintenance update last summer, but for network printers the drivers need to installed locally in most cases.

    Kind regards,
    Jasper

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