Runtime application shut down if it is not used for long time and then using printer switch

Alok Tibrewal's Avatar

Alok Tibrewal

08 Apr, 2010 04:44 AM


We are facing a problem. Our Kiosk application uses your printer switch. We just have purchase a develope edition of your plugin. We have already downloaded your beta from support. Is this the place to download beta or shall we download again from your main site, not sure confused here also. But beta has solved issue with Windows 7 and it started running on Windows 7.

Now another issue If someone don;t use the application for long time say for few hours and appliction is still running, then when they use the application and sent things to printer, printer don't work and whole application crashes.

Now this is big problem for KIOSK based machines which is suppose to run stand alone without any human interference.

Please respond asap.

Regards Alok Tibrewal

  1. 1 Posted by Alok Tibrewal on 08 Apr, 2010 04:48 AM

    Alok Tibrewal's Avatar

    Just forget to menion that, OS of that machine WePOS.

  2. Support Staff 2 Posted by Support on 08 Apr, 2010 09:48 AM

    Support's Avatar

    We have never tested with WEPOS and do not specifically support it.

    I have escalated this issue to development to see if there's a chance to solve this issue nonetheless.

    Apart from that, can you confirm that the issue does not occur on Windows 7 clients ?

  3. Support closed this discussion on 29 Jun, 2010 06:20 AM.

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