Change printer without Plugin

Silvan Sommer's Avatar

Silvan Sommer

01 Apr, 2010 01:56 PM

Hello,
I also have the problem that I can't change a Printer without using the plugin script. Just going to a Layout, Print, change Printer in the Dialog... it print always on the same printer. I did not have this with 1.7.1

  1. Support Staff 1 Posted by Support on 01 Apr, 2010 02:32 PM

    Support's Avatar

    Our next update (beta should be available tomorrow or early next week) will solve this issue.

  2. Support closed this discussion on 01 Apr, 2010 02:32 PM.

  3. Silvan Sommer re-opened this discussion on 18 May, 2010 11:04 AM

  4. 2 Posted by Silvan Sommer on 18 May, 2010 11:04 AM

    Silvan Sommer's Avatar

    Hello,
    the Problem changing Printer with no plugin is not working on Windows. I use
    PrSw_PrintSetup( "reset" ) and PrSw_SelectPrinter( "" ) then show the Printing Dialog, but the changes from the user is not working, it prints always the same place.
    Newest Plugin 2.0.1.0 from April 12.

  5. 3 Posted by Silvan on 18 May, 2010 12:09 PM

    Silvan's Avatar

    I made some Tests. Now is is so, that if I only do PrSw_SelectPrinter( "" ) it works fine, but if I do bouth first PrSw_PrintSetup( "reset" ) and PrSw_SelectPrinter( "" ) the current Printer is not 0 as it should be. I thougt the reset is for that issue.

  6. Support Staff 4 Posted by Support on 18 May, 2010 12:35 PM

    Support's Avatar

    Hi,

    The issue was forwarded to our development team.

    We'll get back to you as soon as we have more information.

  7. 5 Posted by Silvan Sommer on 18 May, 2010 04:30 PM

    Silvan Sommer's Avatar

    OK I did some more tests. I would like to print without using the Plugin. On Mac there are no problem, the problems are only on windows. I tested on different Systems like XP and Vista.

    It looks like this:
    1. PrSw_PrintSetup("restore| (empty)" ) and PrSw_SelectPrinter( "" )
    Result: Printerchange by Hand works, changing settings, like Papertry, not

    1. PrSw_PrintSetup("reset" ) and PrSw_SelectPrinter( "" )
      Result: Prints on standardprinter, even if I change it in the dialog

    2. PrSw_PrintSetup("restore| (code)" ) and PrSw_SelectPrinter( "Number" )
      Result: Works fine, but changes in the dialog with no effect

  8. 6 Posted by John on 23 May, 2010 05:57 PM

    John's Avatar

    I have the same problem. I tried the beta and the released version. My OS is Windows.

  9. Support Staff 7 Posted by Support on 24 May, 2010 08:37 AM

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    Hi Silvan,

    We hope to address this issue in the next update to our plug-in, which should be arriving in June.

    Best regards,

    Luk

  10. 8 Posted by Silvan Sommer on 24 May, 2010 09:10 AM

    Silvan Sommer's Avatar

    Hello Luk,
    I would be very happy if you could fix the problem as fast as you can. I already made al the changes in my progam, I can't go back to 1.7 and alle the users are whaiting and can't use the program as they want. The function is very important, and John and many other users, have the same problem.

    Thank's for working out a solution as fast as you can.
    Best regards
    Silvan

  11. Support Staff 9 Posted by Support on 15 Jun, 2010 01:23 PM

    Support's Avatar

    Hi Silvan,

    We have a beta update available at:
    http://myfmbutler.com/downloads/PrinterSwitchBeta_win_plugin.zip (plug-in only)
    http://myfmbutler.com/downloads/PrinterSwitchBeta_win_installer.zip (installer)
    (version is still 2.0.1, but mod date is June 15th)

    Can you check whether this solves the issue ?

  12. 10 Posted by Silvan on 15 Jun, 2010 02:15 PM

    Silvan's Avatar

    Hello Luk,
    it works fine :-)
    i do now PrSw_PrintSetup("reset" ) and PrSw_SelectPrinter( "" ) and it prints waht I select in the Dialog.
    Thanks

    Silvan

  13. Support closed this discussion on 17 Jun, 2010 07:02 AM.

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