FM-ID import crashes after new eiD-software

Jos Billen's Avatar

Jos Billen

07 Nov, 2017 08:07 PM

Hi,
The FM database/script I bought from your company worked fine to get the Identity Card info into my FM-database.
However, after updating the latest eiDviewer 4.1.19, FM crashes when I try to import the info.

Solutions ?

Jos

  1. Support Staff 1 Posted by koen on 08 Nov, 2017 03:07 PM

    koen's Avatar

    Hi,

    The current eID plug-in is only compatible with the middleware version that is delivered with the plug-in.

    We are currently working on a new version of the plug-in that will solve this. In the future version, it will not longer be required to install the middleware delivered with the plug-in, but the one from the eID website.

    In the meantime you can uninstall the current installed middleware and reinstall the one that is bundled with the plug-in.

    Best regards,

    Koen

  2. 2 Posted by Jos Billen on 08 Nov, 2017 07:36 PM

    Jos Billen's Avatar

    Hi Koen,

    Bedankt ! Heb het nodige gedaan.
    Mvg,
    Jos

  3. Support closed this discussion on 15 Dec, 2017 01:10 PM.

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