oops, we messed up! Clip Manager Express must quit

leewilliam25's Avatar

leewilliam25

30 Mar, 2020 09:50 AM

Hello,

I've started getting this error this morning and can no longer open Clip Manager at all. I've tried installing again with the 'modify' option (didn't fix) and then did a complete un-install and re-install, but didn't help either.

Not sure what I can do to get this working again?

Log is attached, I'm using Windows 10 Pro.

Thanks,
Lee

  1. 1 Posted by leewilliam25 on 01 Apr, 2020 06:15 PM

    leewilliam25's Avatar

    Ok I managed to fix this, I had done some folder re-organising and the clips path could no longer be found, that was enough to stop the app from having a successful launch.

    Re-created a dummy path so the app would launch and then was able to change the clips path to the new location in Preferences.

  2. Support Staff 2 Posted by koen on 01 Apr, 2020 06:41 PM

    koen's Avatar

    Hi Lee,

    I'm glad you find the issue. Do you also know which file or clip caused the issue?
    If you copy the files back in the new folder. Does the issue re-appear?

    Best regards,

    Koen

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