Absence of documentation

Gary Sprung's Avatar

Gary Sprung

18 Oct, 2019 01:28 PM

Your documentation for v.5 is extremely narrow. The docs for v.4 show an interface that is quite different from v.5. Heads-up-display panels? I don't see that. Status menu? Does not exist in 5. Occurrence selector? Invisible . (Yes, your I installed your plugin.)

I enjoyed using Clip Manager since its early days. Bought an upgrade from you twice. Now I don't understand how to use it. I am very close to removing it from my computer. You need a basic manual on how to use your software. You need to thoroughly update your docs.

  1. Support Staff 1 Posted by Support on 29 Oct, 2019 01:25 PM

    Support's Avatar

    Hi Gary,

    Thank you for contacting us and excuse me for the late feedback. We were at the Benelux devcon last week.

    We haven't had a lot of complaints about this, but I'm going to pass your feedback to the correct team so they improve the documentation.

    Kind regards,
    Jasper

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