AutoSender Preventing ODBC connectivity
I have just identified a huge problem for us. We have been holding back on deploying FMPSA-11 until AutoSender was FMPS11 compliant. AS-3 seemed to solve all of my problems, until yesterday. If AutoSender 3 is active, I am unable to make an ODBC DSN to my host server - the process just hangs. If AutoSender is turned off - everything is just fine.
I spent the best part of the day whittling it down to FMbutler - there is NO doubt that this is the offending piece of software.
I absolutely need to be able to provide hosted ODBC access, if AutoSender will not allow that, than I am going to have to find another email solution.
Is there something that can be changed in AS-3 as to allow ODBC connection to my hosted databases?
Thank-you,
Alan Barker
Nidec Motor (formerly Emerson Electric)
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Support Staff 2 Posted by luk on 01 Feb, 2011 09:56 AM
Hi Alan,
I have escalated this to our development team, in order to try and determine whether this is indeed caused by AutoSender - it could also be a bug in the FMS xDBC driver.
I'll keep you posted.
Luk
3 Posted by al.barker on 01 Feb, 2011 01:39 PM
Thanks Luk - I was hoping you guys would jump on it. I spent quite a bit of time on a paid FileMaker Technical support call, because I was convinced it WAS a FMPS issue. However, we went through the process of turning off all extensions, and odbc connectivity was perfect. Selectively turning services back on one by one, and it was the myfmbutler service that nukes the odbc connectivity.
Alan
4 Posted by al.barker on 08 Feb, 2011 09:36 PM
Luk -
Can you confirm that you guys are seeing the same problem?
Support Staff 5 Posted by luk on 09 Feb, 2011 12:56 PM
Hi Alan,
Unfortunately, due to illness, we have not yet been able to test this further. I will keep you informed.
Support Staff 6 Posted by luk on 22 Feb, 2011 09:26 AM
Hi Alan,
We created a test version that now has an option in the Prefs "Reuse JDBC connection", that can be switched off in cases like yours.
You can download the build from:
http://myfmbutler.com/downloads/autosender3_0_1_build269_win.zip
Let me know this works fine for you,
Luk
luk closed this discussion on 15 Jul, 2011 01:19 PM.