Trouble sending outside my domain
Tom Langton
via web
I recently upgraded from AutoSender 2 to AutoSender 3.
(Mac OSX.6.8 Server - FMS Advanced 11.0.3.309 - Don't see a reason
to .4 as that seems to be for Lion Server) Even though AS2 kicked
out a lot of errors in the log, it worked flawlessly.
Since moving to AS3, I cannot send to email addresses outside of my
domain. (At first I missed the change in the documentation
requiring commas of semi-colons between multiple addresses in the
cc and bcc fields - return separated lists used to work in AS2 -
anyway, the calculations for the bcc field now includes semi-colons
between the addresses).
I have loaded the test database (MailExample_jdbc.fp7) on my
server, and that works with multiple addresses, as long as they are
within my domain. If I load any outside addresses, the email is not
sent. (Status 8 shows).
I run my own email server on site (Kerio) and have enable
forwarding for the FM Server (although this was not an issue
before).
Very frustrated, as are my clients, and am looking to go back to v.
2.5 soon if there is no quick and obvious (like I'm overlooking
something) fix.
Thanks,
Tom Langton
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Support Staff 2 Posted by luk on 28 Dec, 2011 12:12 PM
Hi,
Can you switch on SMTP logging in AutoSender Config Preferences, then restart the AutoSender daemon ?
If there are any relaying problems, we should be able to get more info in the SMTP log file.
(you can switch off SMTP logging again as soon as you have finished troubleshooting, as the log file size can grow quickly)
3 Posted by Tom Langton on 28 Dec, 2011 05:47 PM
I missed the relay setting on the spam appliance - Mail Foundry.
I made the exception there for the FM server, where AutoSender is running, and for now, all looks good.
Close the case. happy new year!
Tom
luk closed this discussion on 28 Dec, 2011 06:12 PM.